Recently, Korean customers visited our factory to make rotor pump rotor by cyclone milling machine for field trial inspection. During the period, the customer deeply understood the production strength and technical level of our factory, the two sides on the performance of the equipment and processing technology to carry out in-depth exchanges, our factory’s professional technical services and excellent quality of the equipment to obtain the customer unanimous praise.
The customer firstly visited the rotor samples produced by the company and affirmed the precision and quality of the samples. Subsequently, according to the specific requirements of the customer, we operated the cyclone milling machine on site to process the products, which visually demonstrated the processing capability of the equipment.
In the technical exchange session, the Korean customer asked a series of questions about the details of the machining process. In response to the question of “whether the cutter plate is rough turning with the first two inserts and finish turning at the back”, our engineers explained that the machine adopts the process of rough turning with one cutting, and then finish turning with another cutting after re-installing and positioning the inserts. At the same time, the engineer explained that a margin of 5 silks on one side would be reserved after fine milling to ensure the accuracy of subsequent machining. Regarding the tool setting method, the engineer introduces that the tool is set by the tip of the tool, only the tip of the tool can touch the surface of the workpiece, and the margin will be reserved according to the requirements of fine milling. In terms of program, the equipment adopts UG programming, and sub-programs and main programs are clearly listed in the program list, which is convenient for operation and management.
When asked whether the bed sheet metal of the equipment is self-assembled, we responded frankly that the bed sheet metal and other components are outsourced, while the milling head, as the core component of the equipment, is independently developed and produced by our factory, which reflects the core technology advantage. For the question of “whether UG modeling exported as NC program needs post-processing and what support we provide”, the engineer said that our factory can assist customers to draw and issue programs, and the post-processing program is directly attached to the purchase of the machine. Regarding the surface treatment after machining, we adopted the belt grinding process and gave a professional answer to the customer’s concern that “the belt grinding will be stuck at the high point”.
In addition, our engineers also gave suggestions on the layout of the machine, emphasizing that a space of about 1.5 meters should be reserved at the back of the machine for chip removal, and that the machine should be far away from other precision machining equipment. As to the question of whether the power supply voltage of 380V 60Hz in Korea affects the operation of the machine, the engineers said that there is no problem, and we will adjust the parameters of the motor frequency, and analyze and answer the question of the influence of the power supply frequency on the performance of the machine in detail.
During the exchange, we also introduced to the customer that our company can provide comprehensive training services, covering programming, blank installation, machining debugging and other aspects, to ensure that the customer can skillfully operate the equipment and produce qualified products.
The visit of the Korean customer to test the machine not only deepens the technical exchange and mutual trust between the two sides, but also lays a solid foundation for the subsequent cooperation. Our factory will continue to uphold a professional and rigorous attitude, to provide customers at home and abroad with quality equipment and services.
